Website monitoring for agencies and client sites
Keep client websites, domains and SSL certificates under control with one monitoring workspace.
Why agencies outgrow manual checks
Bookmarking client URLs and clicking them weekly doesn’t scale. You miss overnight outages, regional issues, and post-deploy regressions where the page loads but critical content is wrong.
What to monitor per client site
HTTP/HTTPS uptime, response time, and—when it matters—keyword checks to ensure hero copy or pricing still renders. Combine with SSL expiry and domain expiry monitors so renewals don’t blindside you.
Catching downtime before the client does
External checks run outside the client’s hosting panel. When DNS, TLS, or the origin fails, you get a signal you can act on—or brief the client with timestamps from incident history.
Simple alerting workflow
Route alerts to the account lead or a shared Telegram channel. Same contacts can apply across monitors; you’re not reconfiguring per server.
Small-team friendly
No agents to install on client infrastructure for standard HTTP checks. Add URLs, pick intervals that match your plan, and move on—SitePuls is built for teams that don’t have a dedicated NOC.
SSL and domain as adjacent value
Certificate and domain lapses take sites offline even when the server is fine. Tracking them in the same dashboard as uptime reduces “we forgot to renew” moments.
Optional status page for stakeholders
When you want transparency, SitePuls can expose selected monitors on a read-only public status page—no login for viewers.
Is SitePuls right for your agency?
If you need multi-tenant enterprise RBAC or deep RUM everywhere, you’ll outgrow any lightweight tool. If you need dependable uptime signals and alerts for many small properties, it fits.
What you can verify with SitePuls here
- Multi-site monitoring workflow for many client properties.
- Client website, domain and SSL visibility in one dashboard.
- Incident history and alert routing for agency operations.
Where incident alerts can go
- Email addresses saved as alert contacts receive messages when incidents open or resolve (according to your notification settings).
- Telegram notifications via the SitePuls bot after you link a chat to an alert contact (including the bot /start flow for pending contacts).
- HTTPS webhooks that receive JSON with event type, monitor identifiers, status, timestamp, optional incident id, and a short message for generic integrations.
- Slack-compatible incoming-webhook formatting: alert contacts can use a dedicated mode so payloads match Slack-style incoming webhook expectations.
Practical monitoring guide
Example content below is illustrative — values are placeholders, not live customer data.
Agency monitoring workflow
- Onboard each client site with uptime, SSL and domain checks in one workspace.
- Tag monitors by client for filtering and reporting.
- Route incidents to the pod that owns the client contract.
Client onboarding checklist
- Homepage, checkout or login URLs the client cares about most.
- SSL and domain expiry for every public hostname.
- Alert contacts on both agency and client sides where appropriate.
What to monitor first for a new client
- Production homepage and primary conversion path.
- API or form endpoints tied to lead capture.
- Certificate and domain renewal dates before the next billing cycle.
Example client incident note
Client site monitor down: homepage returned connection error — incident opened 14:02 UTC
Frequently asked questions
Why do agencies need website monitoring?
Agencies often manage many client sites and need one place to track uptime, SSL, domains and incidents.
Can SitePuls help with client reporting?
SitePuls can support uptime visibility and incident history for client-facing workflows.
What should agencies monitor first?
Start with client homepages, key landing pages, SSL certificates, domains and critical APIs.
Do you monitor APIs too?
Yes—REST API monitors complement website checks when the frontend depends on a backend you control.
How fast will I know a site is down?
Detection aligns with your check interval and plan limits; shorter intervals mean faster detection.
Can I white-label SitePuls?
SitePuls doesn’t position itself as a white-label monitoring OEM—focus is straightforward monitoring and alerts for your team.
What about client-only hosting access?
You don’t need hosting logins for synthetic checks—you need publicly reachable URLs (or reachable via paths you expose).
Where do I start?
Sign up, add your first client URL, attach alert contacts, then layer SSL or domain monitors where renewals are risky.